August 30, 2009

If you have any repair or general Aibo questions, please eMail X-Wolf (Neo) at any time and she will do her best to get back to you as soon as she can. When emailing X-Wolf, you must write "AIBO" in the subject line so our return system can send you and email and let you know I have recieved your eMail. If I have not gotten your email, you will NOT get an email back saying I have recieved your email.
DO NOT REPLY TO RESPONDER EMAIL. Anyone who replies to the responder email address will end up in obilivion and never end up anywhere near X-Wolf or X-Dog's viewing eyes. This email is just to let you know X-Wolf has gotten your email.
Email X-Wolf:
If your emails are not getting through after a few days, we have set-up a phone for local and international Aibo owners to call us. We will be glad to answer any questions or help you figure out why your emails are not getting through to us (or our emails getting through to you). AiboHospital phone line will be available from 9 AM to 5 PM BST. Please do not call on International Holidays.
We can accept Text Messages any day or night :)
Please email us before calling, as the phone is there as a last resort for contacting us if emails do not seem to be getting through.

Local Calls: 07749 681 135
International Calls: +44 7749 681 135 (if you do not have a + on your dial pad, dialing 00 usually works instead)
Ask for Neo (x-wolf) or Steve (x-dog) when calling.